1. Scope of our Privacy Policy

This privacy policy covers this website, as well as other sites that mention the same policy. The "Ribeira Douro Hotel" team respects your privacy and processes your personal data in accordance with applicable laws. The data will not be processed for any other purposes than those in here specified. The "Ribeira Douro Hotel" team reserves the right to update or modify its Privacy Policy at any time, in particular, to adapt it to legislative changes.

2. For what purposes are your personal data collected?

The data collected in the website forms is intended solely for the processing of users' requests and will not be used for any other purpose.

3. Does the "Ribeira Douro Hotel" team use the personal data collected for Direct Marketing?

The "Ribeira Douro Hotel" team will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. The "Ribeira Douro Hotel" team does not sell or trade your data with third party.

4. Who has access to your personal data?

The "Ribeira Douro Hotel" team does not disclose to third party any personal data of its Customers and Users, without their consent, except if required by law. 

5. Where is your data stored?

The "Ribeira Douro Hotel" team saves the data of its customers and Users on their servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and to comply with applicable privacy laws. If you wish to be removed from our database, you can exercise this right by contacting us through the various available means presented on the website.

6. Does the "Ribeira Douro Hotel" team use cookies on your website?

The "Ribeira Douro Hotel" website uses cookies in certain areas. Cookies are files that store information on your hard drive or browser, allowing websites to recognize you and know that you have already visited theme. The User may configure his browser to refuse cookies, but if so, the website or parts of it could not function properly. Cookies are used to monitoring and analyze the use of the website, allowing the company team to provide the best user experience.